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Promotion and evolution of sustainability performance measurement systems from a perspective of business process management: From a literature review to a pentagonal proposal.

Silvia Inês Dallavalle de PáduaCharbel José Chiappetta Jabbour
Published in: Bus. Process. Manag. J. (2015)
Keyphrases
  • literature review
  • business process management
  • business processes
  • decision support system
  • information systems development
  • current issues
  • business process
  • case study
  • distributed systems