Examining knowledge audit for structured and unstructured business processes: a comparative study in two Hong Kong companies.
Jessica Y. T. YipRongbin W. B. LeeEric TsuiPublished in: J. Knowl. Manag. (2015)
Keyphrases
- business processes
- hong kong
- competitive advantage
- business process
- business analysts
- business environment
- business applications
- business partners
- business rules
- web services
- process model
- knowledge management
- business process models
- higher education
- workflow management systems
- trading partners
- business transactions
- inter organizational
- knowledge sharing
- data mining techniques
- unstructured data
- workflow management
- business process management
- enterprise application integration
- business objectives
- knowledge discovery
- business activities
- process management
- customer relationship management
- workflow model
- enterprise resource planning
- workflow systems
- structured data
- university of hong kong