A tale of two coalitions - marginalising the users while successfully implementing an enterprise resource planning system.
Kalle LyytinenMike NewmanPublished in: Inf. Syst. J. (2015)
Keyphrases
- information resources
- resource allocation
- web resources
- user interface
- user satisfaction
- user profiles
- user experience
- information overload
- information management
- virtual enterprise
- collaborative filtering
- novice users
- daily life
- knowledge workers
- internet users
- user centric
- e learning
- media content
- coalition formation
- information access
- mobile applications
- user behavior
- user interaction
- end users
- multi agent systems