Mobile Service Technician 4.0 ? Knowledge-Sharing Solutions for Industrial Field Maintenance.
Eija KaasinenSusanna AromaaAntti VäätänenVille MäkeläJaakko HakulinenTuuli KeskinenJoona EloSanni SiltanenVille RauhalaIina AaltonenJuho HellaPetri HonkamaaMikael LeppäAntti NiemeläJuha ParviainenSanteri SaarinenMarkku TurunenJouni TörnqvistJuha ValtonenCharles WoodwardPublished in: IxD&A (2018)
Keyphrases
- knowledge sharing
- mobile services
- knowledge transfer
- knowledge management
- information exchange
- e learning
- customer knowledge
- incentive mechanism
- information sharing
- sharing knowledge
- mobile devices
- knowledge exchange
- organizational learning
- mobile users
- share knowledge
- community members
- database
- mobile phone
- collaborative learning
- database systems
- databases