Knowledge Management and Social Media: The Challenges and Benefits.
Dianne P. FordRobert M. MasonPublished in: J. Organ. Comput. Electron. Commer. (2013)
Keyphrases
- knowledge management
- social media
- knowledge management systems
- lessons learned
- emerging topics
- knowledge engineering
- social media data
- case study
- knowledge sharing
- social networking
- software development
- social networks
- social media platforms
- data sets
- information systems
- design principles
- key issues
- decision making
- technical challenges
- data mining
- software engineering
- application scenarios
- web based learning
- user generated content
- website
- big data
- data analysis
- expert systems
- domain knowledge