Management of process improvement by prescription.
Peter MiddletonBarry McCollumPublished in: J. Syst. Softw. (2001)
Keyphrases
- process improvement
- knowledge management
- software process
- business process
- root cause
- business processes
- product development
- cost estimation
- e government
- information systems
- quality assurance
- business process management
- decision making
- enterprise wide
- software systems
- software engineering
- management system
- software development
- case study
- capability maturity model