A Maturity Model for Business Transformation Management.
Isabel da RosaMiguel Mira da SilvaPublished in: CBI (1) (2015)
Keyphrases
- maturity model
- enterprise resource planning
- reference architecture
- iso iec
- software maintenance
- business process
- decision making
- information systems
- business processes
- erp systems
- customer relationship management
- software architecture
- risk management
- knowledge management
- software engineering
- software development
- e government
- seamless integration
- management system
- agent based systems
- information technology
- data mining