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A Study of Online Portal Users' Loyalty From Core Service, Additional Value-added Service and Switching Barriers Perspectives.
Dan Jong Kim
Eui Jun Jeong
Yujong Hwang
Published in:
Inf. Syst. Manag. (2015)
Keyphrases
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value added services
online services
web services
online learning
internet users
web portal
end users
user interaction
user profiles
online environment
user interface
mobile applications
customer satisfaction
open ended questions