Integration of Business and Industrial Knowledge on Services to Set Trusted Business Communities of Organisations.
Frédérique BiennierRégis AubryMathieu MaranzanaPublished in: PRO-VE (2010)
Keyphrases
- knowledge management
- business partners
- information systems
- business processes
- process oriented
- business process management
- knowledge sharing
- competitive advantage
- service oriented
- manufacturing enterprises
- data mining
- business rules
- business models
- business process
- mission critical
- cost efficient
- case study
- business organizations
- business applications
- decision making
- service delivery
- south africa
- knowledge resources
- business opportunities
- activity monitoring
- social networks
- virtual organization
- knowledge base
- web services
- business intelligence
- information technology
- service providers
- business environment
- end users
- e government
- tourism industry
- domain knowledge
- electronic business
- customer support
- financial services
- service management
- online services
- service composition
- workflow management