Customer Feedback and Data Collection Techniques in Software R&D: A Literature Review.
Aleksander FabijanHelena Holmström OlssonJan BoschPublished in: ICSOB (2015)
Keyphrases
- literature review
- data collection
- case study
- requirements engineering
- fuzzy theory
- public libraries
- current issues
- software systems
- software development
- information systems development
- electronic commerce
- design science
- source code
- rate distortion
- data analysis
- computer systems
- data entry
- customer satisfaction
- customer service
- real world
- development cycle
- relevance feedback