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CRM Analytics Framework.
Joseph P. Bigus
Upendra Chitnis
Prasad M. Deshpande
Ramakrishnan Kannan
Mukesh K. Mohania
Sumit Negi
Deepak Padmanabhan
Edwin P. D. Pednault
Soujanya Soni
Bipen K. Telkar
Brian F. White
Published in:
COMAD (2009)
Keyphrases
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data mining
case study
neural network
data analysis
probabilistic model
main contribution
machine learning
learning algorithm
computer vision
key features
conceptual framework