Machine learning for improving mobile user satisfaction.
Ismat Chaib DraaFabien BouquillonSmaïl NiarEmmanuelle Grislin-Le StrugeonPublished in: SAC (2019)
Keyphrases
- user satisfaction
- machine learning
- information systems
- customer satisfaction
- structural equation modeling
- mobile devices
- service quality
- perceived usefulness
- user perceptions
- mobile applications
- perceived quality
- information quality
- mobile learning
- mobile phone
- database
- learning environment
- objective measures
- e learning
- search experience
- kolmogorov smirnov