Call Centre Shift Schedule Optimisation using Local Search Heuristics.

Liketso Nthimo Tshepiso Mokoena Abiodun Modupe Vukosi Marivate

Published in: AFRICON (2021)

Keyphrases

scheduling problem
genetic algorithm
critical path
scheduling algorithm
traveling salesman problem
single machine scheduling problem
optimisation algorithm
data sets
neural network
machine learning
three dimensional
image sequences
paradigm shift
multi objective optimisation
global optimisation