Usability guidelines and evaluation criteria for conversational user interfaces: a heuristic and linguistic approach.
Kyoko SugisakiAndreas BleikerPublished in: Mensch & Computer (2020)
Keyphrases
- evaluation criteria
- user interface
- design guidelines
- user experience
- natural language
- user interface design
- interface design
- evaluation methods
- evaluation process
- design principles
- user centered
- multi modal
- optimal solution
- end users
- human computer interaction
- search algorithm
- simulated annealing
- tabu search
- dynamic programming
- graphical user interfaces
- user centred design
- neural network
- natural language processing
- active learning
- similarity measure
- artificial intelligence