Peak Congestion in Multi-Server Service Systems with Slowly Varying Arrival Rates.

William A. Massey Ward Whitt

Published in: Queueing Syst. Theory Appl. (1997)

Keyphrases

service systems
arrival rate
slowly varying
queueing model
queueing systems
steady state
asymptotically optimal
call center
queue length
spatial frequency
heavy traffic
queueing networks
state dependent
service rates
website
service times
holding cost