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On the Risk Exposure and Priority Determination of Changes in IT Service Management.
Jacques Philippe Sauvé
Rodrigo A. Santos
Rodrigo R. Almeida
José Antão Beltrão Moura
Published in:
DSOM (2007)
Keyphrases
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risk management
high risk
risk assessment
service management
service delivery
risk analysis
preemptive scheduling
minimum risk
risk factors
online learning
decision making
database
intermediate level
portfolio management
service provision
risk measures
data structure