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Identifying Key Factors Influencing Customers' Acceptance of Serving Chopsticks and Spoons in Restaurants by FA-DEMATEL Approach.
Zhaohui Nian
Chunrong Liu
Published in:
AHFE (5) (2021)
Keyphrases
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factors influencing
technology acceptance
factors affecting
internet shopping
grounded theory
customer service
technology adoption
neural network
customer satisfaction
genetic algorithm
recommender systems
service providers
steady state
distance learning
customer preferences