Measures for explainable AI: Explanation goodness, user satisfaction, mental models, curiosity, trust, and human-AI performance.
Robert R. HoffmanShane T. MuellerGary KleinJordan LitmanPublished in: Frontiers Comput. Sci. (2023)
Keyphrases
- user satisfaction
- mental models
- artificial intelligence
- machine learning
- human intelligence
- expert systems
- case based reasoning
- structural equation modeling
- information systems
- objective measures
- information quality
- service quality
- travel information
- knowledge representation
- knowledge sharing
- knowledge management
- website
- customer satisfaction
- knowledge base
- learning algorithm
- data mining
- databases
- database