Business Process Management for Knowledge Work: Considerations on Current Needs, Basic Concepts and Models.
Dagmar AuerStefan HinterholzerJan KubovyJosef KüngPublished in: ERP Future (2013)
Keyphrases
- business process management
- conceptual models
- knowledge base
- knowledge structures
- domain knowledge
- data mining techniques
- business process
- high level
- expert systems
- management system
- business processes
- domain ontology
- knowledge management
- conceptual framework
- database
- information technology
- decision making
- real world