Functional Process Improvement Implementation: Public Sector Reengineering.
Thomas R. GulledgeEdgar H. SibleyDavid H. HillLynne M. SullivanPublished in: IFIP Congress (2) (1994)
Keyphrases
- public sector
- process improvement
- e government
- information and communication technologies
- information sharing
- electronic government
- software process
- digital government
- public administration
- government services
- low cost
- business process
- inter organizational
- knowledge management
- decision makers
- artificial intelligence
- data analysis
- job satisfaction
- decision making