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Spoken Dialog Training System for Customer Service Improvement.
Yuta Sano
Chee Siang Leow
Soichiro Iida
Takehito Utsuro
Junichi Hoshino
Akio Kobayashi
Hiromitsu Nishizaki
Published in:
APSIPA (2020)
Keyphrases
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customer service
spoken dialog
spoken dialog systems
customer satisfaction
customer behavior
customer support
information systems
digital libraries
speech processing