Surrogate users: a pragmatic approach to defining user needs.

Matthew A. Lievesley Joyce S. R. Yee

Published in: CHI Extended Abstracts (2007)

Keyphrases

user interaction
end users
user interface
novice users
user experience
user profiles
recommender systems
user oriented
user centric
user model
user satisfaction
user studies
user requirements
multiple users
query formulation

user feedback
user groups
user interests
collaborative filtering
computer users
individual user
helping users
information overload
user involvement
user activities
internet users
active user
user centered
geographic location
user behavior

single user
query refinement
user specific
feedback mechanisms
web interface
collaborative tagging
mouse clicks
interactive search
user activity
user privacy
user goals
social awareness
casual users
user requests

personalized services
usage data
user ratings
user preferences
user defined
recommendation systems
location information
user participation
micro blogging
social media
web pages
query suggestion
keyword queries
user generated content