Surrogate users: a pragmatic approach to defining user needs.
Matthew A. LievesleyJoyce S. R. YeePublished in: CHI Extended Abstracts (2007)
Keyphrases
- user interaction
- end users
- user interface
- novice users
- user experience
- user profiles
- recommender systems
- user oriented
- user centric
- user model
- user satisfaction
- user studies
- user requirements
- multiple users
- query formulation
- user feedback
- user groups
- user interests
- collaborative filtering
- computer users
- individual user
- helping users
- information overload
- user involvement
- user activities
- internet users
- active user
- user centered
- geographic location
- user behavior
- single user
- query refinement
- user specific
- feedback mechanisms
- web interface
- collaborative tagging
- mouse clicks
- interactive search
- user activity
- user privacy
- user goals
- social awareness
- casual users
- user requests
- personalized services
- usage data
- user ratings
- user preferences
- user defined
- recommendation systems
- location information
- user participation
- micro blogging
- social media
- web pages
- query suggestion
- keyword queries
- user generated content