A Flow-Oriented Process Model of Social Media Services Use.
Adeline Frenzel-PiasentinMoritz Tobias BrucknerChristina WagnerPublished in: ECIS (2023)
Keyphrases
- process model
- social media
- process mining
- workflow technology
- business processes
- business process
- web services
- service providers
- formal models
- architectural model
- software process
- service oriented
- workflow systems
- social networks
- online marketing
- service composition
- control flow
- petri net
- user generated content
- event logs
- workflow management systems
- website
- information systems
- information retrieval
- crisp dm