Perceived service quality's effect on patient loyalty through patient attitude within the context of traditional Chinese medicine.
Hongbo LiLi WangXuan XiaHongbo LiuPublished in: J. Comb. Optim. (2021)
Keyphrases
- service quality
- subjective norm
- customer satisfaction
- user satisfaction
- clinical data
- traditional chinese medicine
- service providers
- information quality
- information systems
- online shopping
- electronic commerce
- quality of service
- competitive advantage
- internet shopping
- computer self efficacy
- medical data
- technology acceptance
- health status
- databases
- perceived usefulness
- raw data
- statistically significant
- information retrieval
- perceived risk
- machine learning