Critical Review of 'The Intranet Satisfaction Questionnaire: Development and Validation of a Questionnaire to Measure User Satisfaction with the Intranet'.
James R. LewisPublished in: Interact. Comput. (2013)
Keyphrases
- user satisfaction
- structural equation modeling
- service quality
- information management
- information systems
- customer satisfaction
- objective measures
- document management
- user perceptions
- kolmogorov smirnov
- software engineering
- perceived quality
- perceived usefulness
- quality attributes
- user friendliness
- information quality
- image quality
- e learning
- social networks