Exploration of the usability quality attributes of mobile government services: a literature review.
Abdulla Jaafar DesmalSuraya HamidMohd Khalit OthmanAli ZolaitPublished in: PeerJ Comput. Sci. (2022)
Keyphrases
- literature review
- government services
- quality attributes
- user satisfaction
- e government
- public libraries
- functional requirements
- requirements engineering
- relative importance
- quality assessment
- case study
- digital government
- cross border
- enterprise architecture
- software architecture
- mobile devices
- development process
- mobile phone
- software product line
- mobile applications
- government agencies
- public administration
- website
- mobile learning
- mobile users
- public sector
- information systems
- software components
- service delivery
- context aware
- software design
- developing countries
- m learning
- wireless sensor networks
- mobile services
- user interface
- user experience