Building user commitment to implementing a knowledge management strategy.
Duncan ShawJohn S. EdwardsPublished in: Inf. Manag. (2005)
Keyphrases
- domain knowledge
- knowledge base
- knowledge management
- user satisfaction
- knowledge sources
- expert systems
- information overload
- knowledge representation
- knowledge sharing
- knowledge transfer
- human users
- user requirements
- user input
- knowledge extraction
- user queries
- user feedback
- usage data
- user defined
- neural network
- user preferences
- knowledge based systems
- end users
- digital libraries
- case study
- learning algorithm