Service Science Knowledge System Bottom-up Constructed Closely with Service Industry.
Yu LiuXiujuan XuRuixin MaPublished in: ICSS (2010)
Keyphrases
- service providers
- knowledge base
- management system
- service quality
- neural network
- telecommunications industry
- web services
- service composition
- knowledge acquisition
- processor sharing
- higher level
- knowledge management
- knowledge discovery
- expert systems
- service discovery
- customer service
- case study
- point of sale
- data mining