A hybrid approach for personalized service staff recommendation.
Wei-Lun ChangChien-Fang JungPublished in: Inf. Syst. Frontiers (2017)
Keyphrases
- personalized services
- user profiling
- context aware
- user requirements
- recommendation systems
- information services
- user model
- personalized recommendation
- recommender systems
- user profiles
- agent technology
- mobile services
- general purpose
- collaborative filtering
- user preferences
- web mining
- data mining
- information overload
- metadata
- information retrieval