Modeling and Analysis of Call Center Arrival Data: A Bayesian Approach.

Refik Soyer M. Murat Tarimcilar

Published in: Manag. Sci. (2008)

Keyphrases

data sets
data analysis
statistical analysis
data collection
database
call center
neural network
data sources
data points
databases
bayesian networks
information technology
end users
response time
big data