The Impact of Recommendation Agents' Type of Voice on Perceived Social Presence, Trust and Users Intentions on an Insurance Website.
Emna CherifJean-François LemoinePublished in: PAAMS (Special Sessions) (2014)
Keyphrases
- social presence
- website
- recommender systems
- positive effects
- collaborative filtering
- trust propagation
- trust model
- social interaction
- virtual communities
- web content
- user satisfaction
- computer mediated
- collaborative learning
- website design
- social learning
- computer mediated communication
- online learning
- instant messaging
- multi agent
- instructor immediacy
- user preferences
- behavioral intention
- cooperative
- distance learning
- student satisfaction
- social influence
- perceived usefulness
- learning community
- discussion forums
- significantly higher
- social networks
- behavior patterns
- learning algorithm
- statistically significant
- data collection
- social media
- metadata