Enterprise Resource Planning: A Business Approach to Systems Development.
Nicola GibsonChristopher P. HollandBen LightPublished in: HICSS (1999)
Keyphrases
- systems development
- enterprise resource planning
- information systems
- erp systems
- business processes
- project management
- information systems development
- project managers
- development process
- software development
- customer relationship management
- maturity model
- total quality management
- business process
- software engineering
- systems analysts
- information technology
- requirements engineering
- life cycle
- artificial intelligence
- knowledge management