What Do Customers Say About My Products? Benchmarking Machine Learning Models for Need Identification.
Sven StahlmannOliver EttrichMarco KurkaDetlef SchoderPublished in: HICSS (2023)
Keyphrases
- machine learning models
- customer requirements
- spam filtering
- customer preferences
- customer demand
- machine learning algorithms
- software vendors
- product information
- machine learning approaches
- product recommendation
- market segments
- marketing campaigns
- learning models
- predictive model
- customer satisfaction
- potential customers
- online retailers
- machine learning
- learning algorithm
- graphical models
- feature extraction
- feature selection
- information retrieval
- data sets
- customer orders