Patterns for Living Lab Practice: Describing Key Know-How to Promote Service Co-Creation with Users.
Fumiya AkasakaMika YasuokaMomoko NakataniAtsunobu KimuraMasayuki IharaPublished in: Int. J. Autom. Technol. (2020)
Keyphrases
- end users
- usage patterns
- mobile services
- user interaction
- web services
- user interface
- user communities
- individual user
- service providers
- service quality
- user feedback
- information seeking
- web portal
- online services
- mission critical
- social media
- context aware services
- user oriented
- user centric
- query patterns
- increasing number of users
- access points
- sensemaking
- network resources
- data mining
- user satisfaction
- service oriented
- information sources
- recommender systems
- web pages