Public Sector Shared Services Move Out of the "Back-Office": The Role of Public Policy and Mission Criticality.
Arthur P. TomasinoJane FedorowiczChristine B. WilliamsPublished in: Data Base (2017)
Keyphrases
- public sector
- public policy
- e government
- public services
- service delivery
- government services
- information and communication technologies
- information sharing
- public organizations
- public participation
- information society
- digital government
- public administration
- developing countries
- web services
- service oriented
- digital divide
- knowledge management
- business process change
- location information
- mobile applications
- end to end
- cost effective
- context aware
- sensor networks