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Dynamic quality decisions of software-as-a-service providers based on customer perception.

Jie ZhangBaozhuang Niu
Published in: Electron. Commer. Res. Appl. (2014)
Keyphrases
  • high quality
  • dynamic environments
  • service providers
  • quality measures
  • decision making
  • website
  • steady state
  • quality assessment
  • higher quality
  • decision makers
  • cloud computing
  • service quality
  • visual perception