Keyphrases
- end users
- analytic tools
- workflow technology
- web technologies
- web services
- software tools
- network services
- service oriented
- process execution
- decision support
- semantic technologies
- ubiquitous computing
- software components
- information services
- user friendly
- communication channels
- document management
- web environment
- service management
- enabling technologies
- building blocks
- development processes
- digital resources
- service providers
- information resources
- business processes
- agent technology
- process model
- mobile applications