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Sharing Knowledge in a Shared Services Center Context: An Explanatory Case Study of the Dialectics of Formal and Informal Practices.
Dragos Vieru
Pierre-Emmanuel Arduin
Published in:
Global Sourcing Workshop (2016)
Keyphrases
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sharing knowledge
case study
context aware
knowledge sharing
web services
service providers
business process
real world
decision making
learning process
social media
software engineering
software development
design process
information and communication technologies