Help for the designers of Online Help Systems.

Brad Mehlenbacher Thomas M. Duffy James Palmer Maria Truschel Karen Denchfield Ann Aaron

Published in: ACM SIGCHI Bull. (1988)

Keyphrases

real time
database
databases
genetic algorithm
distributed systems
online learning
computer systems
complex systems
neural network
data mining
email
management system
design process
retrieval systems
systems require