5 - 4 ≠ 4 - 3: On the Uneven Gaps between Different Levels of Graded User Satisfaction in Interactive Information Retrieval Evaluation.
Jiqun LiuFangyuan HanPublished in: HICSS (2023)
Keyphrases
- user satisfaction
- information retrieval evaluation
- test collection
- rank correlation
- information systems
- structural equation modeling
- service quality
- perceived usefulness
- information quality
- quality attributes
- user interaction
- customer satisfaction
- user perceptions
- multimedia
- relevance judgments
- retrieval effectiveness
- e learning