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Visualizing Customer Journeys: How to Illustrate the Entire Customer Interaction Universe of a Commercial Website in Real Time.
Niklas Scheidthauer
Julian Knoll
Rainer Groß
Published in:
I4CS (2021)
Keyphrases
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real time
website
electronic commerce
customer service
customer behavior
potential customers
low cost
customer satisfaction
real world
vision system
customer relationship management
high speed
customer data
marketing strategies
web users
transactional data
web content
neural network