What keeps online customers repurchasing through the internet?
Kanokwan AtchariyachanvanichHitoshi OkadaNoboru SoneharaPublished in: SIGecom Exch. (2007)
Keyphrases
- online retailers
- internet users
- online databases
- financial services
- internet technology
- online learning
- internet search
- online services
- internet advertising
- electronic mail
- online advertising
- internet enabled
- internet shopping
- online banking
- service providers
- instant messaging
- job search
- social support
- marketing campaigns
- online communication
- online shopping
- online search
- customer satisfaction
- social networking sites
- competitive advantage
- business owners
- real time
- public and private sectors
- travel planning
- bulletin board
- internet marketing
- web technologies
- online communities
- end users
- digital libraries
- website