Investigation of eGovernment Services and Alignment between Business and Information Systems.
Sulaiman Abdulaziz AlfadhelShaofeng LiuFestus Oluseyi OderantiPublished in: ICEEG (2019)
Keyphrases
- service delivery
- e government
- information systems
- service management
- service provision
- government services
- life cycle
- governmental organizations
- end to end
- knowledge management
- public services
- public sector
- government organizations
- business management
- government agencies
- web services
- information technology
- enterprise wide
- online services
- public administration
- mobile technologies
- electronic government
- business process management
- artificial intelligence
- national level
- databases
- case study
- business processes
- digital government
- business models
- legacy systems
- human centric
- context aware
- information sharing