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Physical Journey Maps: Staging Users' Experiences to Increase Stakeholders' Empathy towards Users.
Carine Lallemand
Jessie Lauret
Luce Drouet
Published in:
CHI Extended Abstracts (2022)
Keyphrases
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user interaction
user involvement
information systems
case study
user interface
collaborative filtering
user studies
recommender systems
social media
information sources
rapid growth
information overload
user generated content
user requirements
novice users