Feature-Level Rating System Using Customer Reviews and Review Votes.
Koteswar Rao JerripothulaAnkit RaiKanu GargYashvardhan Singh RautelaPublished in: IEEE Trans. Comput. Soc. Syst. (2020)
Keyphrases
- customer reviews
- feature level
- rating prediction
- product reviews
- opinion mining
- customer satisfaction
- product features
- fusion process
- user generated content
- positive or negative
- object level
- sentiment analysis
- feature representation
- multi sensor
- palmprint
- fusion scheme
- sentiment classification
- recommender systems
- collaborative filtering
- linear classifiers
- multiscale
- service quality
- data management
- low level