A Model for Evaluating the Effectiveness of the ASP Service Using Balanced Scorecard.

Jongyi Hong Euiho Suh Keedong Yoo Daegeun Hong

Published in: PACIS (2004)

Keyphrases

experimental data
computational model
probabilistic model
mathematical model
prediction model
theoretical framework
neural network
decision making
prior knowledge
cost function
management system
service providers
conceptual model
theoretical analysis
service discovery