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SuperAgent: A Customer Service Chatbot for E-commerce Websites.

Lei CuiShaohan HuangFuru WeiChuanqi TanChaoqun DuanMing Zhou
Published in: ACL (System Demonstrations) (2017)
Keyphrases
  • customer service
  • website
  • customer satisfaction
  • inventory control
  • customer behavior
  • customer support
  • real time
  • decision making
  • multi agent
  • collaborative learning
  • steady state
  • software agents