Surveys in business process management - a literature review.
Tobias RoeserEva-Maria KernPublished in: Bus. Process. Manag. J. (2015)
Keyphrases
- literature review
- business process management
- business processes
- business process
- case study
- service oriented
- enterprise architecture
- emergency management
- information systems
- current issues
- data collection
- process model
- web services
- data sets
- information technology
- life cycle
- information management
- high level
- knowledge base
- data mining
- real world