Who wants to know?: question-asking and answering practices among facebook users.
Rebecca GrayNicole B. EllisonJessica VitakCliff LampePublished in: CSCW (2013)
Keyphrases
- social media
- social networking sites
- social networks
- novice users
- information sources
- case study
- correct answers
- information seeking
- social network sites
- user experience
- user interface
- user profiles
- social communities
- daily life
- user interaction
- end users
- crowd sourcing
- user generated content
- online social
- frequently asked
- sensemaking
- information overload
- online communities
- social networking
- collaborative filtering