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A fuzzy AHP approach to the determination of importance weights of customer requirements in quality function deployment.

C. K. KwongHao Bai
Published in: J. Intell. Manuf. (2002)
Keyphrases
  • quality function deployment
  • customer requirements
  • product design
  • design process
  • service quality
  • databases
  • real world
  • case study
  • software engineering